Orbian Networks is committed to respecting privacy under the Protection of Personal Information Act (“POPIA”) and related South African laws. Final legal wording may be revised; if you rely on anything here for compliance, retain your own advisors.
Personal information we may collect
- Name, organisation, phone, email, and site addresses you submit on quote, contact or lead forms.
- Support enquiries and troubleshooting details you voluntarily provide.
- Technical identifiers from your browser where needed for analytics or preferences (see our cookie notice).
- Communications logs required to fulfil support or contractual obligations.
Purposes
We process information to respond to enquiries, propose services, fulfil contracts, comply with regulation, protect security, and improve the website, in each case proportionate to the purpose.
Sharing and retention
We share data only with service providers assisting operations (such as hosting, email, diagnostics) under appropriate safeguards or when the law requires. Retention aligns with contractual, tax, and statutory needs; when no longer required, records are discarded or anonymised reasonably.
Your rights
You may request access, correction, objection, deletion (where permissible), or information about complaints to the regulator. Requests can be lodged through our contact routes; we aim to acknowledge promptly.
Contact
For privacy-specific questions please use the addresses published on Contact.
Last reviewed: January 2026.